Customer Support

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Below please find the support options we offer if you are experiencing problems with any of our products. We suggest that you consult the following sections, including the resources in our new knowledge base, before contacting us as there is a strong likelihood that your problem has already been reported and resolved.

Knowledge Base

New Customers

If you have a pre-sales question, please contact sales@micrium.com.

Or call us at +1 954 217 2036

Existing Customers

Email

Use the buttons below to route an email to the appropriate department.
*A New Message dialog box will be opened using your default E-Mail Client (i.e. Outlook, Eudora, ...)

Please note: You must have a valid support contract in order to use this feature. Please include the Company and Contact Name on your support contract or licensing agreement.

Phone

You can contact technical support via phone at +1 954-217-2036, then select Option 1. Please have valid support contract information (including company and contact name) available.

Micrium’s phone technical support hours are 8h30 to 17h00 US Eastern Time. If calling outside of these hours please leave a message and we will return your call the next business day.